Production response · Upstream operations

From production exception
to approved response
with recovery checked against field data.

RealAware brings together the operating evidence, shows what is missing, and routes a bounded action to the person responsible. Your team approves every governed write.

Watch one response in 90 seconds

After a request we reply to agree a time, then spend those 25 minutes on one production problem you bring.

One production response
Watching
Illustrative workflow · simulated recovery · no live CMMS write
19:04
SCADA · GL-114, gas-lift well Exception
Rate down 34% against baseline. The condition is recorded. The context isn’t.
19:05
Placed against the operating picture
Traced upstream · compressor event 18:52 6 wells downstream · 2 would stop producing Missing: latest plunger cycle, shown as a gap
19:07
Draft intervention ready Review-ready
Adjust gas-lift injection; wireline check if no response in six hours. Conflicting evidence and uncertainty stay visible.
19:22
Approved by J. Rios, Production Foreman Named human
Decision and supporting evidence are captured with the approval.
19:23
Work order → CMMS DRY_RUN
The intended write is recorded; nothing posts until this connection is LIVE.
21:05
Field work reported complete Unmeasured
Work complete is not yet recovery. The outcome stays unmeasured until the signal is checked.
22:40
Rate recovered to baseline Verified in the demo
Simulated recovery trace: the measurement returns inside the agreed band and holds for the confirmation window. Where it does not, the case closes as not recovered.
Sense 01
Group 02
Reason & Draft 03
Approve 04
Execute 05
Verify & Learn 06
Demo data · adjust to your operation
Same exception, without the loop: response stalls while context is gathered and the next action is coordinated across shifts and systems.
Read-only first Human approved Your systems stay authoritative Verified against field data
How it works

Three things change first.

Less time between detecting a production problem, making a defensible decision, and proving recovery. These are the outcomes a pilot is designed to test against your own baseline, not results measured across an installed base.

01
Respond sooner

TodayA well falls below baseline. Response can stall while teams gather context and coordinate the next action.

With RealAwareA review-ready response is drafted while the well is still off baseline.

02
Decide with context

TodaySignals, work history, and operating limits live in different places.

With RealAwareOne response carries the evidence, gaps, bounded action, and accountable owner.

03
Prove recovery

TodayWork complete is often treated as problem solved.

With RealAwareThe loop closes only after the physical signal confirms the outcome.

The first pilot

One asset group, one recurring exception family, one scorecard.

Start with one asset group and one recurring exception family. Establish the baseline, review drafts in shadow mode, then enable one approved execution path when the agreed gates are met. We agree the baseline before the first loop runs, then calculate from your timestamps, rates, and economics.

Shape

Approximately 90 days: baseline, shadow review, one governed action path, and an outcome review. Shadow review is a phase inside the engagement, not a separate trial.

What we need from you

A named operating owner, agreed read-only data exports from the systems in scope, and access to the people who already respond to these exceptions. We estimate the effort with you before signing rather than quoting a number here.

The decision at the end

At the review we compare response time, recovery, and your effort against the agreed baseline, and decide together whether to expand, enable a further write path, or stop. Success criteria and the commercial next step are agreed before the pilot begins.

Response time

Three separate intervals, not one blended number: detected → review-ready draft, draft → approval, approval → verified recovery.

Verified recovery

Whether the intervention restored the physical signal to the agreed operating range.

Delay value

Affected production rate × shortfall fraction × delay in days × the value per unit you agree. Every input is yours and visible; if the rate you supply is already the lost-production rate, we do not multiply by the shortfall again. This is modelled production value at risk, not cash saved.

The product

One review-ready response, with uncertainty still visible.

The evidence, operating context, bounded action, and accountable owner meet on one screen.

  • Sources, freshness, and missing evidence remain visible.
  • Asset relationships and prior outcomes constrain the recommendation.
  • A named human approves; execution and recovery remain separate states.
A drafted work order marked Needs review and CRITICAL, routed to Maximo in DRY_RUN, with the named approver and an Approve button visible.
Product interface rendering · Demo data · Not a live capture
Not customer data
Systems and security

Fits around the systems your team already runs.

RealAware reads from the systems you keep, coordinates the response, and writes only where you explicitly enable it. It is not a replacement for any row below.

Intelligence & analytics — what you may already run
Data platforms BI & dashboards Optimization models

Produces the signals, analysis, and recommendations we read as evidence.

Its role here
Detection and analysis
↓ signals and recommendations
RealAware · the response layer
Sense Reason Approve Verify

Assembles evidence, routes named approval, governs writes, and verifies the outcome.

Its role here
Governed response
↑ read-only first ↓ governed writes where enabled
Systems of record — what you already run
SCADA / historians CMMS Production & allocation ERP

Remains authoritative for operational facts, work, and transactions. Governed writes land here, or nowhere.

Its role here
Authoritative record

Security review comes first: what we read, where it runs, who approves, and what can ever be written. The overview is dated and states which deployment configurations are available today and which have been validated in a customer environment — those are not the same list.

Read-only first

Only the sources you connect. Your systems remain authoritative.

Dedicated environment

Hosted on Google Cloud in a project dedicated to your operation.

Named approval

Every draft stops at an accountable person. The decision and evidence stay together.

Controlled writes

Connections remain DRY_RUN until you enable them, one system at a time.

Who builds it

A small team that has run this problem from both sides.

Software and upstream operating experience, working directly with your team.

Pankaj Sharma

Pankaj Sharma

Founder, Product Architect

Builds the product, its governance, and the evidence record it leaves behind.

LinkedIn
Moises Garcia

Moises Garcia

Co-founder, Subject Matter Expert

Keeps the product grounded in field work and operator approval.

LinkedIn
Harlan Hansel

Harlan Hansel

Customer Success

Works with operating teams through the first response loop and pilot.

LinkedIn
See it on one of yours

Bring one production problem that keeps coming back.

In 25 minutes, we’ll map where response time disappears and what a governed loop would need to prove.

Or watch the 90-second walkthrough, or why response delay matters.