Governed Production Response · Upstream Operations

Move from production exception to
approved intervention—and verify the recovery.

RealAware’s Production Response Agent—a governed response agent—assembles the SCADA, production, maintenance, and asset evidence around an exception, recommends the next action, routes it to a named human for approval, and verifies whether the operation recovered. Your existing systems remain authoritative.

Watch the 90-second walkthrough
Illustrated product story · 30 sec
Illustrative operating event
Well down at 7:00 PM → Found on the morning route → 14 hours of deferred production
Decision Latency, Made Concrete

The operation changed at Hour 0. The response started at Hour 14.

A production exception can be visible in a system long before the right person has the context to act.

Illustrative · Adjust to Your Operation
Hour 0

The well goes down at 7:00 PM.

The condition is recorded, but the surrounding production, maintenance, and asset context is still scattered.

Hours 1–13

The exception waits for the morning route.

The signal exists, but ownership, evidence assembly, and approval happen through calls, texts, and manual checks.

Hour 14

An intervention is finally approved.

The cost is not a generic ROI claim. It is the response delay multiplied by this asset’s rate and the operator’s own netback.

14 hours× 45 BOE/day× your operator netback= illustrative deferred-production exposure
Start With One Agent Loop

Start with one measurable production-response Agent Loop.

RealAware begins with one recurring production exception, one operating team, and one asset group—not a transformation program.

01 · Sense
Sense the exception.
Start from the production condition already detected by your system.
02 · Assemble
Build the evidence package.
Bring the relevant asset, production, SCADA, and maintenance facts together.
03 · Recommend
Frame the intervention.
Estimate production at risk and recommend the next bounded action.
04 · Approve
Route named approval.
Put the recommendation and its evidence in front of the accountable person.
05 · Verify
Check the recovery.
Track execution and verify the physical outcome instead of stopping at completion.
Read-only first Human approved Existing systems remain authoritative Measured against your baseline

Stage six—governed write-back—switches on after the read-only phase earns it: DRY_RUN first, LIVE on your schedule.

Designed for lean upstream teams: production teams managing hundreds of wells across separate SCADA, production, maintenance, and field workflows—where engineers and supervisors still assemble exception context manually.

How the Agent Loop Works

Evidence → recommendation → approval → execution → verification.

The operating graph joins the relevant evidence and constraints behind the scenes. The operator sees a clear response path, visible uncertainty, named ownership, and human approval before execution.

01

Sense

A production or SCADA exception arrives.

02

Reason

The operating graph joins evidence and constraints.

03

Draft

A bounded intervention is proposed.

04

Approve

A named human signs off with evidence.

05

Execute

Write back where configured, or hand off.

06

Verify & Learn

Actual impact informs the next decision.

AI drafts. Your people approve. The ledger verifies.

The copilot only makes claims backed by the operating graph—when the evidence doesn’t support a claim, it says so.

No rip-and-replace. RealAware coordinates the response; your existing systems keep their authority.

Illustrated Product Story

Watch one exception move through the full Agent Loop.

Ninety seconds, one production exception—evidence assembled, an intervention recommended, a named human approves, and the recovery is verified.

Illustrated product story · 90 sec · Demo data
What The Operator Sees

The same exception, inside the interface.

Three moments from one production exception—the well that went down in the story above.

Demo World · Not Customer Data
A drafted work order for an ESP pull and pump replacement, marked Needs review and CRITICAL, routed to Maximo in DRY_RUN, with an Approve button beneath the line “Approving as Jordan Reyes · Production Foreman”.
Interface rendering · Demo world

The approval is the product.

A bounded action, the system it would write to, and the named person accountable for it—captured before anything leaves RealAware.

A reasoning panel labelled six steps and two gaps: two evidence lines marked GROUNDED, one PARTIAL, one UNGROUNDED, two ranked hypotheses at 0.62 and 0.24, and two explicit gap notes.
Interface rendering · Demo world

It shows what it can’t support.

Each line is marked grounded, partial, or ungrounded; competing hypotheses stay visible and weighted; and a missing source is stated as a gap instead of being written around.

A decision and outcome ledger with one row per loop: a production response recovered with an estimate of $37,400 against $31,880 realized, and a supply-chain loop marked Unverified with its realized value shown as unmeasured.
Interface rendering · Demo world

Estimated and realized are different columns.

One row per loop—sensed, approved, executed, verified. A loop that was never measured reads unmeasured rather than being counted as a win.

Not Another Dashboard

Keep the systems that record the work. Add the layer that coordinates the response.

Existing systems
RealAware
SCADA detects and records the condition.
Coordinates the response.
Production systems record volumes.
Estimates production at risk.
CMMS records work.
Shows why the work should exist.
People approve the intervention.
Shows the evidence and captures accountability.
Systems mark work complete.
Verifies whether the physical outcome improved.

Facility-aware response

A compressor problem is not twelve well problems. RealAware sizes the response by dependent production at risk—what sits downstream, how much of it has no alternative feed, and how long the exposure runs.

The same view flags work already scheduled nearby, so one trip can cover both.

A work-order packet with an Operating Graph blast-radius panel: six downstream assets across two hops with criticality per hop, $45k cost exposure, a two-hour ETA horizon, two with no alternative feed, and a related work order two days out that could be bundled.
Interface rendering · Demo world

Dependent production, priced at the point of work.

A source connection card for OpenInvoice showing reads from a demo mirror, write-back set to dry-run, freshness of 41 minutes, and routing to a cost decision in DRY_RUN.
Interface rendering · Demo world

Every connection declares what it can do.

Coexistence is a setting, not a promise

Each source shows what RealAware reads, how fresh it is, and whether it can write back. Write-back starts at DRY_RUN: the action is drafted and the intended write is recorded, but nothing posts to your system of record.

Switching a connection to LIVE is your decision, per system, on your schedule.

Why Operating Teams Can Trust It

Governed by design, from first signal through physical outcome.

Named human approval

Nothing is initiated without the accountable person.

Evidence before recommendation

Supporting, conflicting, and missing evidence stays visible.

Read-only starting posture

The first engagement does not need to create a new operational dependency.

Verified closure

Completed work is not automatically treated as a successful outcome.

What We Prove in the First Engagement

What gets measured—before anyone claims improvement.

The first Agent Loop starts with a baseline and an agreed scorecard. Both teams can see what changed, what did not, and where the response still loses time.

Exception-to-owner time
How long it takes to establish accountable ownership.
Exception-to-approved-action
Elapsed time from the exception to an approved intervention.
Evidence completeness
Required, conflicting, and missing context at decision time.
Supervisor and engineering effort
Manual time spent searching, reconciling, and coordinating.
Recommendation disposition
Acceptance, modification, and rejection—not just approvals.
Verified resolution
Interventions that reach a checked physical outcome.
Deferred-production exposure
Response delay evaluated against the affected asset’s rate and your operating economics.
The honest measurement contract: RealAware does not guarantee production improvement. It establishes the baseline, records the response, and gives both teams an auditable method—the decision & value ledger—for evaluating operational impact.
One Agent First · Expand After Proof

One agent first. More when it’s earned.

Production Response Agent · Cost Reconciliation Agent · Materials & Readiness Agent (roadmap)—all running the same governed Agent Loop, capability broker, and decision & value ledger, with no replatforming.