Production response · Upstream operations

From production exception
to approved response
while the well is still down.

RealAware gathers the evidence, shows what is missing, routes a bounded action to the accountable person, and verifies recovery against the physical signal. Your people approve every governed write.

Watch the walkthrough 1:30
One production response
Watching
19:04
SCADA · GL-114, gas-lift well Exception
Rate down 34% against baseline. The condition is recorded. The context isn’t.
19:05
Placed against the operating picture
Traced upstream · compressor event 18:52 6 wells downstream · 2 would stop producing Missing: latest plunger cycle, shown as a gap
19:07
Draft intervention ready Review-ready
Adjust gas-lift injection; wireline check if no response in six hours. Conflicting evidence and uncertainty stay visible.
19:22
Approved by J. Rios, Production Foreman Named human
Decision and supporting evidence are captured with the approval.
19:23
Work order → CMMS DRY_RUN
The intended write is recorded; nothing posts until this connection is LIVE.
22:40
Rate recovered to baseline Verified
Outcome checked against the physical measurement before closure.
Sense 01
Group 02
Reason & Draft 03
Approve 04
Execute 05
Verify & Learn 06
Illustrative · demo data · adjust to your operation
Same exception, without the loop: found on the morning route, 14 hours before a coordinated response.
Read-only first Human approved Your systems stay authoritative Verified against field data
How it works

Three things change first.

Less time between detecting a production problem, making a defensible decision, and proving recovery.

01
Respond sooner

TodayA well falls below baseline. Someone finds it on the morning route.

With RealAwareThe response starts while the well is still down.

02
Decide with context

TodaySignals, work history, and operating limits live in different places.

With RealAwareOne response carries the evidence, gaps, bounded action, and accountable owner.

03
Prove recovery

TodayWork complete is often treated as problem solved.

With RealAwareThe loop closes only after the physical signal confirms the outcome.

The first pilot

Measure response time, recovery, and the cost of waiting.

We agree the baseline before the first loop runs, then calculate from your timestamps, rates, and economics.

Response time

From exception detected to an approved action in front of the accountable person.

Verified recovery

Whether the intervention restored the physical signal to the agreed operating range.

Delay value

Hours down × production at risk × your price deck. No invented multiplier or vendor ROI model.

The product

One review-ready response, with uncertainty still visible.

The evidence, operating context, bounded action, and accountable owner meet on one screen.

  • Sources, freshness, and missing evidence remain visible.
  • Asset relationships and prior outcomes constrain the recommendation.
  • A named human approves; execution and recovery remain separate states.
A drafted work order marked Needs review and CRITICAL, routed to Maximo in DRY_RUN, with the named approver and an Approve button visible.
Product interface rendering · Demo data · Not a live capture
Not customer data
Systems and security

A response layer, not another system of record.

RealAware reads from the systems you keep, coordinates the response, and writes only where you explicitly enable it.

Intelligence & analytics — what you may already run
Data platforms BI & dashboards Optimization models

Produces signals, analysis, and recommendations.

Terminates at
A recommendation
↓ signals and recommendations
RealAware · the response layer
Sense Reason Approve Verify

Assembles evidence, routes named approval, governs writes, and verifies the outcome.

Terminates at
A verified outcome
↑ read-only first ↓ governed writes where enabled
Systems of record — what you already run
SCADA / historians CMMS Production & allocation ERP

Remains authoritative for operational facts, work, and transactions.

Terminates at
A record

Security review comes first: what we read, where it runs, who approves, and what can ever be written.

Read-only first

Only the sources you connect. Your systems remain authoritative.

Dedicated environment

Hosted on Google Cloud in a project dedicated to your operation.

Named approval

Every draft stops at an accountable person. The decision and evidence stay together.

Controlled writes

Connections remain DRY_RUN until you enable them, one system at a time.

Who builds it

A small team that has run this problem from both sides.

Software and upstream operating experience, working directly with your team.

Pankaj Sharma

Pankaj Sharma

Founder, Product Architect

Builds the product, its governance, and the evidence record it leaves behind.

LinkedIn
Moises Garcia

Moises Garcia

Co-founder, Subject Matter Expert

Keeps the product grounded in field work and operator approval.

LinkedIn
Harlan Hansel

Harlan Hansel

Customer Success

Works with operating teams through the first response loop and pilot.

LinkedIn
See it on one of yours

Bring one production problem that keeps coming back.

In 25 minutes, we’ll map where response time disappears and what a governed loop would need to prove.

Or watch the 90-second walkthrough.