Production response · Upstream operations

The well goes down.
The governed response
is already drafted.

Evidence gathered, the owner named, a fix ready to approve. All while the well is still down. Nothing moves until a person approves it.

See what changes
Watching
19:04
SCADA · GL-114, gas-lift well Exception
Rate down 34% against baseline. The condition is recorded. The context isn’t.
19:05
Placed against the operating picture
Traced upstream · compressor event 18:52 6 wells downstream · 2 would stop producing Same signature · 3 prior events on this well Well test is 41 days old Missing: latest plunger cycle, shown as a gap
19:07
Draft intervention ready Review-ready
Adjust gas-lift injection; wireline check if no response in six hours. Supporting and conflicting evidence attached. Uncertainty stays visible.
19:22
Approved by J. Rios, Production Foreman Named human
Decided on the evidence, not from memory. Reasoning captured with the approval.
19:23
Work order → CMMS DRY_RUN
The intended write is recorded; nothing posts until this connection is switched to LIVE. Your system stays authoritative.
22:40
Rate recovered to baseline Verified
Outcome checked against the physical measurement before closure. Ledger row written: estimated and realized, separate columns.
Sense 01
Assemble 02
Recommend 03
Approve 04
Execute 05
Verify & Learn 06
Illustrative · demo data · adjust to your operation
Same exception, without the loop: found on the morning route, 14 hours before a coordinated response.
A well drops off. A compressor trips. An invoice doesn’t match the ticket. A part isn’t where the system says it is.

Same loop. Same approval. Same receipt.

Read-only first Human approved Your systems stay authoritative Measured against your baseline
What changes in operations

Four things the loop removes from an operating week.

Not a new dashboard. The same problems your systems already see, with the chasing taken off your people.

01
The morning surprise

TodayA well goes down at 7:00 PM. Someone finds it on the morning route.

With RealAwareThe response starts while the well is still down, not the next day.

02
The evidence hunt

TodayThe facts live in five systems and two people’s heads.

With RealAwareEverything needed to decide arrives in one place, ready to review.

03
The approval no one can trace

TodayWhy a call was made gets explained from memory, months later.

With RealAwareEvery decision keeps its evidence, its approver, and its reasoning.

04
The unverified win

Today“Work complete” gets counted as “problem solved.”

With RealAwareRecovery is checked against the actual production rate before anyone claims it.

AI drafts. Your people approve. The outcome gets checked.

The evidence and the operating limits come together before anyone decides. Where something is missing, it says so.

How you’ll know it worked

Measured against your baseline, not our claims.

We agree what better looks like before the first loop runs. Then both teams read the same three numbers.

Speed

How quickly the exception reached the right person and became an approved action.

Outcome

Whether the intervention actually restored production. Checked, not assumed.

Cost of the delay

What the wait was worth, priced at your rates and your operating economics.

The product answer

Put the decision, not another alarm, in front of the accountable person.

One screen: the evidence, a bounded fix, and the person who owns the call.

  • One review-ready response instead of a cross-system search.
  • A named human between every draft and governed write.
  • Execution and recovery stay separate, auditable states.
A drafted work order marked Needs review and CRITICAL, routed to Maximo in DRY_RUN, with the named approver and an Approve button visible.
Product interface rendering · Demo data · Not a live capture
Not customer data
What sits underneath

A language model can write a work order. It can’t know that Pad 12 has no alternative feed.

RealAware keeps a working picture of how your operation is connected. Every recommendation is checked against it before anyone sees it.

COMPRESSOR stops producing stops producing
One trip, six wells behind it. Four can be re-routed. Two can’t, so those two stop producing until it’s fixed. Illustrative

What feeds what

A compressor trip is not twelve well problems. RealAware knows what sits downstream, and how much of it has nowhere else to flow.

What happened last time

This equipment has failed this way before. The response carries what was tried, and whether it held.

How current it is

Every fact carries its source and its age. A six-week-old well test is labelled as one.

You don’t draw this map by hand

RealAware reads your schematics, work history, and live feeds, and proposes the connections it finds. A person approves each one before it counts.

The common failure signatures are built in from the start, so you are never looking at a blank rulebook.

A general-purpose assistant can read your data. It cannot know how your facility is wired, and it forgets between questions. This picture doesn’t reset: when a fix clears the problem it was meant to clear, the link behind it gains standing.

What the operator sees

See what the response can, and cannot, support.

Two more views from the same demo-world exception: grounded reasoning and measured outcome.

Demo world · Not customer data
A reasoning panel labelled six steps and two gaps: two evidence lines marked GROUNDED, one PARTIAL, one UNGROUNDED, two ranked hypotheses at 0.62 and 0.24, and two explicit gap notes.
Interface rendering · Demo world

It shows what it can’t support.

Every line is marked grounded, partial, or unsupported. A missing source is shown as a gap, not written around.

A decision and outcome ledger with one row per loop: a production response recovered with an estimate of $37,400 against $31,880 realized, and a supply-chain loop marked Unverified with its realized value shown as unmeasured.
Interface rendering · Demo world

Estimated and realized are different columns.

One row per job. What was never measured reads unmeasured, not as a win.

Not another dashboard

Keep the systems that record the work. Add the layer that coordinates the response.

Existing systems
RealAware
SCADA detects and records the condition.
Coordinates the response.
Production systems record volumes.
Estimates production at risk.
CMMS records work.
Shows why the work should exist.
People approve the intervention.
Shows the evidence and captures accountability.
Systems mark work complete.
Verifies whether the physical outcome improved.

It fits into how you already work

Nothing is written to your systems until you turn it on, one system at a time.

And a response can ride along with a trip the crew was already making.

Before anything connects

Your security review happens first, not after.

One session with your security and IT teams: what we read, where it sits, who approves what, and what we can ever write.

Focused by design

Start with Production Response. Expand only after measured proof.

Every next workflow has to earn its place the same way.

Who builds it

A small team that has run this problem from both sides.

More than forty years between us, across software and upstream operations. You will talk to us directly, not to a sales layer.

Pankaj Sharma

Pankaj Sharma

Founder, Product Architect

Technology and product background. Builds the loop, the governance around it, and the record it leaves behind.

LinkedIn
Moises Garcia

Moises Garcia

Co-founder, Subject Matter Expert

Upstream operations. Keeps the product honest about how field work actually happens, and what an operator will and will not approve.

LinkedIn
Harlan Hansel

Harlan Hansel

Customer Success

Works with operating teams through the first loop, the pilot, and everything after it.

LinkedIn
See it on one of yours

See one production-response workflow.

Bring one problem that keeps coming back. In 25 minutes we’ll map where your response time actually goes.

Not ready for a call? Email us at info@realaware.ai.