Production response · Upstream operations

From production exception
to verified recovery.

RealAware gathers the evidence, drafts the response, and routes it to the person who owns it. Nothing is written until they approve. Nothing counts as fixed until the field data says it held.

Watch one response in 90 seconds
One production response
Watching
Illustrative workflow · simulated recovery · no live CMMS write
19:04
SCADA · GL-114, gas-lift well Exception
Rate down 34% against baseline. The condition is recorded. The context isn’t.
19:05
Placed against the operating picture
Traced upstream · compressor event 18:52 6 wells downstream · 2 would stop producing Missing: latest plunger cycle, shown as a gap
19:07
Draft intervention ready Review-ready
Adjust gas-lift injection; wireline check if no response in six hours. Conflicting evidence stays on screen.
19:22
Approved by J. Rios, Production Foreman Named human
The decision and its evidence are kept together.
19:23
Work order → CMMS DRY_RUN
The intended write is recorded; nothing posts until this connection is LIVE.
21:05
Field work reported complete Unmeasured
Work complete is not recovery. Not until the signal says so.
22:40
Rate recovered to baseline Verified in the demo
Back inside the agreed band and held through the confirmation window. If it doesn’t hold, the case closes as not recovered.
Sense 01
Group 02
Reason & Draft 03
Approve 04
Execute 05
Verify & Learn 06
Demo data · adjust to your operation
Same exception, without the loop: response stalls while context is gathered and the next action is coordinated across shifts and systems.
Read-only first Human approved Your systems stay authoritative Verified against field data
How it works

Three things change first.

Less time from detection to decision to verified recovery, measured against your own baseline.

01
Respond sooner

TodayA well drops below baseline. Hours go to gathering context.

With RealAwareA review-ready response is drafted while the well is still off baseline.

02
Decide with context

TodaySignals, work history and operating limits sit in different systems.

With RealAwareOne response carries the evidence, the gaps, the action and its owner.

03
Prove recovery

TodayWork complete is treated as problem solved.

With RealAwareRecovery is claimed only when the field signal confirms it.

The first pilot

90 days. One asset group. One problem that keeps coming back.

We agree the baseline before the first loop runs. Drafts run in shadow first, then one approved write path goes live when the agreed gates are met. You bring a named owner and read-only exports; at the end we decide together to expand or stop.

Response time

Three clocks, not one blended number: detection to draft, draft to approval, approval to verified recovery.

Verified recovery

Did the fix bring the signal back into the agreed range, and keep it there?

Cost of the delay

Lost rate × days of delay × your price per unit. Every input is yours, and visible.

The product

One review-ready response, uncertainty left in.

  • Every source with its age. Missing evidence shows as a gap.
  • What feeds what, and what happened last time on this asset.
  • A named person approves. Done and recovered are separate states.
A drafted work order marked Needs review and CRITICAL, routed to Maximo in DRY_RUN, with the named approver and an Approve button visible.
Product interface rendering · Demo data
What it keeps Patent pending

Any AI can draft the work order. RealAware remembers whether the last one worked.

Only measured results count

The test is set when the work is approved. A closed ticket doesn’t teach it. The field reading does.

Look-alikes get a second look

If the obvious fix failed on a similar well because the diagnosis was wrong, the next draft asks for the check that tells them apart.

Your record, not the model’s

Lessons sit in a record your team can audit, outside any language model. Unconfirmed lessons fade. No names, no scoring.

Systems and security

Fits around the systems your team already runs.

It reads what you connect, writes only where you switch it on, and replaces none of it.

Intelligence & analytics — what you may already run
Data platforms BI & dashboards Optimization models

Its signals and recommendations become our evidence.

Its role here
Detection and analysis
↓ signals and recommendations
RealAware · the response layer
Sense Reason Approve Verify

Evidence, named approval, governed writes, verified outcome.

Its role here
Governed response
↑ read-only first ↓ governed writes where enabled
Systems of record — what you already run
SCADA / historians CMMS Production & allocation ERP

Stays the record. Governed writes land here, or nowhere.

Its role here
Authoritative record

Runs in a Google Cloud project dedicated to your operation. Every connection stays DRY_RUN until you switch it on, one system at a time.

Who builds it

A small team that has run this problem from both sides.

Software and upstream operating experience, working directly with your team.

Pankaj Sharma

Pankaj Sharma

Founder & CEO, Product Architect

Builds the product, its governance, and the evidence record it leaves behind.

LinkedIn
Moises Garcia

Moises Garcia

Co-founder, Subject Matter Expert

Keeps the product grounded in field work and operator approval.

LinkedIn
Harlan Hansel

Harlan Hansel

Customer Success

Works with operating teams through the first response loop and pilot.

LinkedIn
See it on one of yours

Bring one production problem that keeps coming back.

25 minutes. We’ll show where the response time goes and what a pilot would have to prove.

Or watch the 90-second walkthrough, or why response delay matters.